Burlington Trailways

Burlington Trailways Privacy Policy

As a valued consumer, you are entitled to your personal privacy. With that in mind, Burlington Trailways has adopted a statement that explains and confirms our commitment to provide you with a variety of travel services while maintaining your personal privacy.

Please note that this statement is subject to change at any time without notice. Every effort, however, will be made to keep it updated to reflect our current policies.

Sharing of Personal Information

Burlington Trailways will never sell your personal or financial information to any third party. Your personal or financial information, however, may be shared with third parties, who are authorized by Burlington Trailways, for the following purposes:

In addition, if you decide to participate in our marketing programs (including but not limited to customer loyalty, incentives, affinity, promotions or contests), your non-financial personal information may be released to reputable third parties in order to fulfill certain business requirements of those programs.

Personal Information Collected For Processing Transactions

Burlington Trailways collects personal information (name, address, phone number, etc.) as well as a credit card number to process transactions. An e-mail address for an online purchase is optional; however, your e-mail address is required if you would like a copy of your confirmation statement e-mailed to you.

For Marketing Programs

Burlington Trailways collects personal information including email addresses and cell phone numbers to facilitate our marketing programs and communicate with customers who have expressed an interest in upcoming specials, discounts, and helpful travel tips. Often this information is collected on Web sites that are hosted by companies associated with the Trailways Transportation System. You have the choice of joining and opting in for these email or text (SMS) messages in a variety of ways.

By participating in our marketing programs, you agree to honor and abide by the rules and regulations contained therein. Please read all rules before participating.

Burlington Trailways takes no responsibility for the specific privacy rules or terms and conditions of the contest sponsors or other third parties and we encourage you to examine the privacy policies contained on these sites.

On-line Collection of Personal Information

Burlington Trailways website is not directed at children under the age of thirteen, and accordingly, Burlington Trailways does not intentionally collect any personal information from anyone under age thirteen.

Non-Personal Information Collected

IP Addresses
An Internet protocol ("IP") address is a numeric code, for example, "152.163.207.197". This code is used to communicate between your Internet service provider and the World Wide Web. The IP address does not identify you individually. Trailways Transportation System logs inbound IP addresses to administer our Web site and to compile aggregate information on site traffic for internal use.
Cookies

Cookies (and similar files such as single pixel GIF's, web beacons or tags) are small computer files written to your computer when you visit Web sites. You have the option of setting your browser to refuse Cookies. To utilize all promotional offers and discounts on www.BurlingtonTrailways.com you need to allow temporary "session cookies" that will go away when your browser is closed. No personal or credit card information is collected by any Burlington Trailways related Cookies.

Burlington Trailways Cookies collect anonymous, non-personal information to make your use of the web site easier and allow Burlington Trailways to track and improve the effectiveness of our on-line advertising. For example, when you check the appropriate box a Burlington Trailways Cookie will remember your origination and destination locations.

Burlington Trailways also works with on-line advertising agencies to sell Burlington Trailways services. These agencies use Cookies to track which Burlington Trailways ads you have seen and the amounts you spend on www.BurlingtonTrailways.com so that we may effectively market to consumers.

Opt-Out Policy

You have the option of being excluded from the various marketing contact lists by opting out at any time. Opt-out requests for contests, however, must be received within the duration of the contest to be removed for that contest. To stop messages coming to your cell phone, just reply "STOP."

To opt out, update or change any contact information send us an e-mail to webmaster@trailways.com with your name, e-mail address and mailing address.

Security

Burlington Trailways takes reasonable procedures to protect your personal and credit card information from misuse or unauthorized disclosure. For example, Burlington Trailways uses encryption software from Network Solutions, the industry leader in secure site software technologies to protect your information.

Look for the lock icon (Internet Explorer, Chrome, Safari) or the colored security indicator (Firefox, Opera) in the address bar, as well as the "s" after "http" in the site address itself. These signs mean the information sent from your computer to www.BurlingtonTrailways.com is encrypted using Secure Socket Layer (SSL) technology.

Links to Other Websites

While we strive to partner with reputable firms, Burlington Trailways takes no responsibility for any content, information collected, terms and conditions or privacy rules maintained on any linked site and we strongly encourage you to examine the privacy policies contained on these sites. Please inform us at webmaster@burlingtontrailways.com about any concerns you may have regarding any of our linked sites.

Consent

Your use of Burlington Trailways Web site, services and participation in our marketing programs is your express consent to Burlington Trailways to use your personal information as described above. We reserve the right to make changes to this privacy policy from time to time, and for this reason, we encourage you to review the policy posted at https://www.BurlingtonTrailways.com periodically.

Contact Us

If you have any questions about the use of your personal information or would like to correct or amend any personal information we maintain about you, please feel free to contact us at webmaster@burlingtontrailways.com, or send a letter to:

Trailways Transportation System
IT Webmaster
906 Broadway
West Burlington, IA 52655

February 2012